Reopening For Retailers
Please keep checking this page as we will continuously update it with pertinent information relevant to your business. As always, please check with your local government to better understand reopening plans. Our "Reopening Resources" page is a good place to start.
Staying Connected with Your Customers
We recognize the quickly changing environment caused by COVID-19. As we navigate each new passing day, we’d like to offer you ideas and suggestions we've seen that can help spark different ways of doing business.
Above all, we encourage you to have empathy and sensitivity. In essence, this includes carefully considering all of your social media posts and email communications and how they might be received amid this crisis. It is an excellent time to tone down your messaging and keep things simple.
Be sure to utilize your customer email list to provide timely, smart ideas on how to stay safe during COVID-19. If you can provide shipping, pick up, or delivery options to your customers, let them know. Include educational ideas, such as recipes and crafts that people or their families can do at home.
Social Distancing, Made Easier.
Delivery and other services are available to make transactions safe and easy, helping shoppers to get the products they need.
Register your business with delivery services. Do keep in mind that many take a percentage of your sales or are deferring that percentage until after COVID-19:
Businesses and restaurants are using their storefronts to offer supplies, toilet paper, packaged foods, and other pantry staples. Consider this route as an option if you have a surplus of supplies or access to additional supplies.
Consider senior hours, like many grocers have done, to allow seniors to do their shopping before the general public and when stores are freshly cleaned.
Nextdoor for Local Business
Nextdoor is the neighborhood hub for connecting and exchanging information, goods, and services locally. It's where neighbors go to stay informed, plan get-togethers, and help each other in their everyday lives.
Whether it’s looking for a local plumber or babysitter, members come to Nextdoor for trusted recommendations because they know everyone in the neighborhood is verified, ensuring a private and trusted platform.
Other COVID-19 resources from Nextdoor:
- How Small Businesses Can Connect with Local Customers During Coronavirus
- Coronavirus Preparedness Tips for Local Businesses
Buy a gift card now, use it later, and help save a local business (or two).
Support Local is an initiative that lets you show your support for your local businesses during this challenging time. The platform is built by Gannett, a news media company that includes USA TODAY and hundreds of local media brands.
Grant Programs for Small Business
Forbes Small Business Relief Tracker
Google: $800+ Million to Support Small Businesses
Google announced a new $800+ million commitment to support small- and medium-sized businesses (SMBs), health organizations and governments, and health workers on the frontline of this global pandemic.
- $340 million in Google Ads Credits
(for businesses with active accounts last year)
Facebook Small Business Grants Program
Hello Alice recently launched a resource platform. The platform is dedicated to helping small businesses. Specifically, it helps businesses through the uncertain and challenging times the COVID-19 outbreak has created. These partners provide financial support to small businesses and help in navigating government programs. It also helps find enterprise discounts, virtual events and employers support employees. Hello Alice is offering $10,000 grants being distributed immediately to small business owners impacted by coronavirus, as part of its broader mission to ensure Business for All. In addition to funding, grant recipients will receive ongoing support from the Hello Alice community.
Verizon & LISC Partnership
An investment of $2.5 million from Verizon is making it possible for LISC to begin offering critical relief and resiliency-building support to small businesses facing immediate financial threat because of the COVID-19 pandemic. The funding will go to make grants of up to $10,000, especially to entrepreneurs of color, women-owned businesses, and other enterprises in historically under-served places who don’t have access to flexible, affordable capital.
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